A lesson in process and management from “Hell’s Kitchen”

20 08 2008

Chef Gordon Ramsay knows how to keep a production line in order. In one episode he yells: “It’s mush! It’s mush, it’s mush, it’s mush!!!!! The halibut’s dry, and right now two of the guests have sent food back. HURRY UP!”

Although his methods are somewhat less orthodox than the average kitchen (read: an explosive temper, mostly filled with enraged expletives and flying plates), the award-winning world class chef knows a thing or two about preparing food to perfection.

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