Building Friendships

By Mari Franco, President, The Tatham Group Phils

The two most important factors in building relationships are TRUST and CONFIDENCE. 

This leads me to my personal practice of handling relationships and friendships. To develop friends and keep my networking alive I am very careful in making sure that they trust me. This is a very key word that many people take for granted and do not necessarily practice. They say they believe in it, but in reality, they don’t practice it.

 There are five letters that are very important to me and I practice them in my leadership ways. The five letters are F F F E and S.

 The three F’s stand for FAIR, FIRM and FRIENDLY.  Always treat people fairly with firm convictions and in a very friendly manner.

 E stands for Empathy.  Always put yourself in the his/her place. Try to imagine how he/she feels before you make decisions.

 S stands for Sympathy.  Again, by understanding people’s feelings you tend to develop long lasting relationships and true friendships.

The Cycle of Hell

 

By Laurie Clarke, Chief Operating Officer, The Tatham Group

Ever wonder why? Why some problems keep coming up over and over again?  Each summer I wonder why my city, Toronto, is taken over by construction workers fixing potholes and repaving roads?  Why are those five pounds (okay ten) shed in the summer regained in the winter? Why are meetings called to discuss the same things?  Why do short-term incentive goals appear the same year after year (or maybe pop up every two to five years)? Why can’t these problems be fixed once and for all?

 Welcome to the cycle of hell. Well, ok, the cycle of hell for some people.  And that is the problem. 

More Than Broken Bones

By Michael Tatham Jr, President, The Tatham Group

What’s broken in this story? 

 I was having a great game – 20 points, 4 assists and 11 rebounds.  I was diving for the ball to gain possession but what I didn’t realize is that my opponent was doing the same.  The result?  A head-on-head collision.  I set off for St. Michael’s Hospital’s emergency room reception and register as soon as I arrive.  Thirty minutes pass before I’m called to speak to a triage nurse.  I point out the obvious head injury – the three-inch gash on my brow is bleeding profusely – and explain to her that I’m a mild hemophiliac.

Boot Camp – A Confidence Builder?

By Rosario Ocampo, Coach, The Tatham Group Phils

When I first started working with one of our client’s redesign teams I was a bit nervous to face them, let alone coach the team. 

 However, I was confident in the thought that I was equipped with the things I learned at Boot Camp. I was also given some Tatham team deployment materials to read, background information on what step the team was on and some coaching on what to expect. This provided me with all the knowledge I needed to help me think ahead and plan for the next steps with the team.

Three Simple Questions

By John Munce, Deployment Executive, The Tatham Group

Last week I went in for a little outpatient procedure.  To me, any surgery is major surgery.  But to the doctors it was minor, routine, no big deal.  

When I arrived for the pre-surgery checklist with the three nurses and the anesthetist the clerk handed me an admissions packet.  I flipped through it.  The contents were much more interesting than I expected.

How’s My Driving?

By Cristina Lee, Chief Operating Officer, The Tatham Group Phils

Have you ever experienced driving in the Philippines?  If you consider yourself a cautious, careful driver that follows road rules and a good process for driving you’re in for a ride in the Philippines.

 To use the word ‘chaotic’ to describe city driving here is putting it quite mildly.  Horns honking for no special reason, pedestrians all over the place, taxis loading/unloading passengers in the middle of the road, buses following suit, cars snaking in and out of you.  You’d sit there frozen if you didn’t know what the hell is going on!